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Avoiding Cultural Gaffs in Training and e-Learning Design January 31, 2011

Posted by mlongstreth in Misc.
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Catherine Mercer Bing

Catherine Mercer Bing

 Ever worry about offending multi-cultural employees when you are creating training or e-learning modules?  Well you should!  Culture impacts so much in our daily lives that we rarely consider it, even at work.  Catherine Bing is a culture generalist who can point out what we need to consider, where, so that we can be “culturally sensitive.”   Her presentation, at our January meeting,  detailed how to avoid cultural micro-inequities when designing training modules.   CWQ History and Overview (848KB)

About our Speaker:

Catherine Mercer Bing is the CEO of ITAP International, Inc. as well as Managing Director of ITAP Americas.   Catherine Bing has 30+ years in human resources development and a graduate degree in Education.   She spent eight plus years working as an internal corporate human resources professional/consultant specializing in organizational development and learning and development and 16 years as an outside communications, HR and cross-cultural consultant.   ITAP specializes in the impact that cultural differences have on business interactions.

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